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How much does an average order cost?$30 - $60 on average.
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What is your turnaround for typical dry cleaning?We have a 3-day turnaround! See schedule below. Orders can be RUSHED for next day by 5pm. There is a 20% fee for a rush order. Dropped off (in store) ➡️ Completed Monday ➡️ Thursday Tuesday ➡️ Friday Wednesday ➡️ Monday Thursday ➡️ Tuesday Friday ➡️ Wednesday Saturday ➡️ Thursday
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What are your hours?Monday - Friday: 7:30am to 6:30pm Saturday: 10:00am to 2:00pm Sunday: CLOSED For after hour drop-offs we do have night drops at both locations. At our Puyallup location, lockers are available for after hours pick up (please call or text to arrange).
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Do you treat stains?Absolutely! Just let us know about any stains in advance so we can mark them for treatment—we’ll always do our best! **Please note that stain removal is never guaranteed, as some stains simply won’t come out. If a spot doesn’t come out the first time, we’ll happily try a second time at no cost.
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How often can I change or update my laundry profile?As often as you like. Just text us the details through the system (253) 201-2646 or give us a call at (253) 845-2583.
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How do I schedule pick-up and delivery service?To schedule a pickup you can: Call us (253) 845-2583 or (253) 572-7121 Text us (253) 201-2646 Schedule on our app here: No need to schedule delivery! Clean items are delivered on the next possible delivery day, for a speedy return.
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How do I sign up for FREE Pick-up and Delivery?To schedule a pickup you can: Call us (253) 845-2583 or (253) 572-7121 Text us (253) 201-2646 Schedule on our app here: No need to schedule delivery! Clean items are delivered on the next possible delivery day, for a speedy return.
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Do you pick-up and deliver to my area?We currently serve the following zip codes: Tacoma Zip Codes: 98402, 98403, 98405, 98406, 98407, 98465, 98466 Puyallup Zip Codes: 98371, 98372, 98373, 98374, 98375
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How will I be billed if I choose FREE Pick-up and Delivery?Your credit or debit card on file will be charged directly once your order is delivered.
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Is there a pick-up or delivery charge?FREE for orders $30 or more. Orders less than $30 will be charged a small delivery fee.
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What if I’m not home when you pick up and deliver?No problem! Just leave your laundry in an accessible spot and update your Pickup/Delivery instructions in your account. Many customers use their front door, back door, garage, or foyer. Since routes vary daily, we can’t guarantee exact times—so please choose a drop-off spot that’s sheltered from the weather. Door hangers are also available for easy drop-off.
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I scheduled a pickup, but forgot to leave my laundry out on pick up day. What should I do?You can drop off the order at the store, or reschedule your pickup through the app for the next pick up/delivery day.
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Is there a long-term commitment for FREE Pick-up and Delivery?None whatsoever. This is not a subscription service, so you only pay for the items we clean.
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Do you treat stains for Wash & Fold service?Our Wash & Fold Laundry service is just that—we wash, dry, and fold your laundry, but stain treatment isn’t included. If you have items needing special attention, let us know and we’ll send them to our dry cleaning plant for spot treatment at dry cleaning prices.
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Do you offer fabric softener?Absolutely! For no additional charge.
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Do you offer detergents with no fragrances or perfumes?Yes, we offer Free and Clear detergents at no additional charge.
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